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Returns & Exchanges
We want you to love your signature scent. If you are not completely satisfied, we accept returns of unopened and unused products within 30 days of delivery.
1
Initiate Request
Email our support team with your order number and reason for return to receive a Return Authorization.
2
Pack Securely
Place the item in its original, unopened packaging and secure it within a sturdy shipping box with protective padding.
3
Label and Ship
Affix the provided prepaid shipping label to the exterior of the package and drop it off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to the original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing