Frequently Asked Questions
How long will it take to receive my order?▼
We process orders within 2 business days. Standard shipping typically takes 3-7 business days, depending on your location. Tracking information is emailed upon dispatch.
What is your return policy for beauty products?▼
We offer a 30-day return window for unopened items. Due to hygiene standards, used products cannot be returned unless they arrive damaged or are defective.
Which payment methods do you accept?▼
Olfactory Factory accepts all major credit cards, PayPal, Apple Pay, and Google Pay. Your transaction is securely encrypted to ensure your personal information remains protected.
How do you ensure the quality of your fragrances?▼
Our scents are crafted using premium, ethically sourced ingredients. Each batch undergoes rigorous testing to ensure long-lasting wear and consistent aromatic profiles for our customers.
Why Choose Us
Explore Your Scent Story
Why Choose Us
Artisanal Fragrance Blends
Unique scents handcrafted in small batches for lasting quality.
Pure Botanical Ingredients
Ethically sourced essential oils without any harsh synthetic chemicals.
Signature Scent Profiles
Exclusive olfactory experiences designed to define your personal style.